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CookieConsent - unable to upload the Plugin with ftp

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CChris
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CookieConsent - unable to upload the Plugin with ftp

Postby CChris » Sat 20 Feb 2016, 20:44

Hi all,

I just wanted to upload your Cookie Consent Plugin to my Koken-installation, but it seems that NetObject / Koken has changed something...
I'm not able to upload anything into the "storage" folder of my Koken-Installation because it's just readonly.

I do not know, where I can change this settings - It seems not to be possible with ftp client or something... That's very frustrating at the moment.

Do you have any Idea, what I can do to bring this Plugin up running on my site?

Thank you for your help so far and with regards,
Chris
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Bjarne Varöystrand
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Re: CookieConsent - unable to upload the Plugin with ftp

Postby Bjarne Varöystrand » Sun 21 Feb 2016, 01:55

Hi Chris.
This sounds like a issue your host has to help you with...
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Re: CookieConsent - unable to upload the Plugin with ftp

Postby CChris » Sun 21 Feb 2016, 10:13

Okey, thanks.
I just thought, Koken set the folders maybe to readonly since a new version (because I have had to reinstall the software after a crash...^^)

In the meanwhile I was able to bring such a Cookie Message online while Using the the HTML Injector Plugin an a JavaScript Code generated from a third Party site...
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Re: CookieConsent - unable to upload the Plugin with ftp  Topic is solved

Postby Bjarne Varöystrand » Sun 21 Feb 2016, 12:52

I have heard of cases where a update has gone wrong leaving one or two folders unwriteable/untouchable but normally Koken has nothing to do with the read/write rights on your server.
If this happens (and it sounds like this is what happened to you) you will need to reach out to your host so the can fix this issue via the console for you.
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Re: CookieConsent - unable to upload the Plugin with ftp

Postby CChris » Sun 21 Feb 2016, 14:16

All right :)
The point is, that everything inside koken is working well.
I can Install Plugins, Themes, updates and everything.

Just through FTP it doesn't work.

But I will contact my Provider that he will have a look over this.
Thanks a lot

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