Welcome to the Koken CMS community!

Here at KCS, you will find a friendly bunch of photographers who like to share their love for the Koken CMS. We hope that you will enjoy your time here and thrive in our community!

You asked for it: Donations!
You asked for it, and it's here: The possibility to "buy me a beer (or more)"!

Seriously: By giving a small paypal donation you will help with keeping this site afloat and also give me more incentive to develop OxyGen further... ;)

// Bjarne Varöystrand and the KCS Team
Koken Development

card-plugin works in chrome but fails in edge and firefox

Questions or issues regarding any Koken plugin.
Support for Paid/premium plugins can be found here
Forum rules
As of late, we have been seeing cases where some of you have been posting multiple types of questions within a singular type of topic...

This makes searching here a nightmare for people whom are attempting to find out whether or not their question has already been asked, or possibly even answered. Therefore, I would like to implement some very basic rules, which I think everybody will be happy with, given that they will lead to better search results.

  1. All public communication is done in English
  2. ONE question per topic
  3. Make the title descriptive
  4. If it's regarding a theme: make sure you mention the theme name.
  5. Leave a URL to your site, since sometimes, custom "hacks" and CSS will be uniqe to your site.

I believe that these simple rules will not only make our lives easier, but also the lives of our visitors :D

I am of the opinion that ignoring these requests will make it harder for us all.
Plus, we won't be able to actually mark an issue/topic as solved, since it would be more difficult to determine what we're actually trying to solve! For example: Are we addressing the first, second or third question?
User avatar
Kulturmensch
Donator
Donator
Posts: 28
Joined: Sun 30 Jul 2017, 13:41
Your name: Dr Jürgen Tenckhoff
Contact:

card-plugin works in chrome but fails in edge and firefox

Postby Kulturmensch » Mon 31 Jul 2017, 13:29

If I choose in the card-plugin the "Collect a shipping address" option, then it works fine in the chromebrowser and in the first screen I find a field called "address" where I can fill in the required information. After this I can proceed to the next window asking for payment details.
chrome-braintree.JPG
chrome-braintree.JPG (55.76 KiB) Viewed 468 times


But this does not work either in firefox nor in MSIE
firefox-braintree.JPG
firefox-braintree.JPG (62.05 KiB) Viewed 468 times

microsoft-internetexplorer.JPG
microsoft-internetexplorer.JPG (52.42 KiB) Viewed 468 times


In this case, the field "address" is simply blank. And I cannot proceed to the next window.

So, in the first run I switched this option off but now I can only collect the creditcard details including an email-address

Any idea how to make the card-plugin work in browsers beside chrome?
User avatar
Bjarne Varöystrand
Webbplatsadministratör
Webbplatsadministratör
Posts: 1063
Joined: Sun 29 Mar 2015, 21:02
Your name: Bjarne Varöystrand
Location: Lysekil, Sweden
Contact:

Re: card-plugin works in chrome but fails in edge and firefox  Topic is solved

Postby Bjarne Varöystrand » Mon 31 Jul 2017, 13:50

That don't sound good, but I'm afraid that this is something for the Koken theme and Stripe to figure out!
So you will need to direct the question directly to the Koken Support either in the help.koken.me forum or via there ticket system
Regards
Bjarne Varöystrand - Image || Reddit || Twitter|| Facebook

Image
User avatar
Kulturmensch
Donator
Donator
Posts: 28
Joined: Sun 30 Jul 2017, 13:41
Your name: Dr Jürgen Tenckhoff
Contact:

Re: card-plugin works in chrome but fails in edge and firefox

Postby Kulturmensch » Mon 31 Jul 2017, 14:28

Thanks Bjarne, I opened a ticket and will let you know about the progress - if any.
User avatar
Kulturmensch
Donator
Donator
Posts: 28
Joined: Sun 30 Jul 2017, 13:41
Your name: Dr Jürgen Tenckhoff
Contact:

Re: card-plugin works in chrome but fails in edge and firefox

Postby Kulturmensch » Tue 01 Aug 2017, 16:40

I opened a ticket but nothing happens - do you have a better contact, Bjarne?
User avatar
Bjarne Varöystrand
Webbplatsadministratör
Webbplatsadministratör
Posts: 1063
Joined: Sun 29 Mar 2015, 21:02
Your name: Bjarne Varöystrand
Location: Lysekil, Sweden
Contact:

Re: card-plugin works in chrome but fails in edge and firefox

Postby Bjarne Varöystrand » Tue 01 Aug 2017, 23:27

Kulturmensch wrote:I opened a ticket but nothing happens - do you have a better contact, Bjarne?
I'm sorry; but no I dont... :?

I guess you need to be a bit patient since it's vacation times "and stuff" :oops:
Regards
Bjarne Varöystrand - Image || Reddit || Twitter|| Facebook

Image
User avatar
Kulturmensch
Donator
Donator
Posts: 28
Joined: Sun 30 Jul 2017, 13:41
Your name: Dr Jürgen Tenckhoff
Contact:

Re: card-plugin works in chrome but fails in edge and firefox

Postby Kulturmensch » Thu 10 Aug 2017, 08:27

Time passes and I have issued this problem twice without response???
User avatar
Kulturmensch
Donator
Donator
Posts: 28
Joined: Sun 30 Jul 2017, 13:41
Your name: Dr Jürgen Tenckhoff
Contact:

Re: card-plugin works in chrome but fails in edge and firefox

Postby Kulturmensch » Sat 23 Sep 2017, 19:24

Hi with the last update of the card plugin this issue was solved. Thanks to the developers:-)

  • Similar Topics
    Replies
    Views
    Last post

Return to “Plugins”



Who is online

Users browsing this forum: No registered users and 1 guest